Trust is an operating feature

Every sensitive record needs a purpose, owner and boundary.

RetailSetu controls who can see a record, what evidence must exist and which decision that evidence can unlock. Public marketing content remains separate from KYC, transaction and employee data.

Explore controls Read data policy

Control library

Protection attached to real operating moments.

Swipe through the product controls. Each exists to prevent a specific failure in identity, access, evidence, reliability or approval.

Identity

Verified participants

KYC evidence and manual exception review support accountable organisation decisions.

Human exception gate

Access

Role-scoped capability

Brand, distributor, retailer and platform teams receive different server-enforced permissions.

Least-privilege design

Evidence

Protected documents

Identity and execution files are accessed through controlled application routes—not public asset links.

Private by default

Audit

Decision history

Important workflow and administrative changes preserve actor and request context.

Accountable change

Reliability

Abuse controls

Validation, request limits, pagination, health checks and queue monitoring protect operations.

Layered resilience

Authority

Human approval gates

Money, identity, disputes and payroll approval do not silently pass through automation.

Material decisions

01 / 01

Private by design

Sensitive records remain outside the public content boundary.

Capability by role

Server-enforced access follows organisation, purpose and authority.

Consent shield supporting responsible customer growth

Permissioned growth

Customer activation depends on consent and campaign limits.

Evidence ownership matrix

Who submits, who sees and what the record can unlock.

Access should follow the transaction purpose. The matrix is a product model; final production policy and legal basis must be validated before launch.

EvidenceSubmitted byVisible toDecision

Organisation KYCSubmitting organisationAuthorised trust reviewerIdentity approval

Retail shelf mediaAssigned retailerCampaign operationsExecution acceptance

Inventory updateDistributor or retailerAssigned counterpartiesVariance resolution

Payment evidenceAuthorised payerFinance and permitted partiesAllocation or release

Data minimisation

Collect less. Explain more. Retain with purpose.

Purpose before captureEvery field supports a defined workflow or compliance need.

Access before convenienceUI visibility never replaces server-side permission checks.

Retention before accumulationDeletion, export and archival policy remain production gates.

Signals before assumptionsHealth, abuse and audit telemetry support accountable response.

Implemented in the current product

Controls we can point to

Backend role checks, organisation scoping, validated inputs, protected document routes, session revocation, audit events and operational health signals exist in the current codebase.

Required before production

Controls that still need formal sign-off

Independent penetration testing, privacy and legal review, production key management, processor agreements, incident ownership and restore exercises remain explicit launch gates.

Choose your starting point

Turn one local opportunity into a measurable pilot.

Tell us your role, city, category, store target, budget range and preferred launch timing. The right operating team reviews the request before a sales call.

No sensitive documentsCity-fit reviewClear next step

I represent a brandPlan a measurable shelf pilot I am a distributorGrow a verified local network I run retail storesExplore shelf income with clear terms Start the detailed enquiryA short form to help us assess fit